Our client is the world's leading provider of business software with more than 33,200 customers in more than 120 countries run our client applications-from distinct solutions addressing the needs of small and midsize enterprises to suite offerings for global organizations. Our client software helps enterprises of all sizes around the world improve customer relationships and business operations. The solution portfolios support the unique business processes of more than 25 industries, including high tech, retail, financial services, healthcare and the public sector. With subsidiaries in more than 50 countries, we are looking for the energetic and dynamic team to join company based in Hanoi, Vietnam. We offer good career opportunities, competitive compensation, welfare and fringe benefits, outstanding training and development programs for successful applicants.

Accounting/Finance, Sales, Executive management

- Participates in a team-selling environment, typically working with one or more senior Account Executives on assigned named accounts in an assigned industry [and/or geographic] territory. 
- Identifies and qualifies opportunities, executes account strategy and generates product, service and training revenue. 
- Facilitates and maintains successful relationships with customers, which will be measured by their referenceability and customer satisfaction levels.

Reports to Sector Director/Snr Account Executive or Industry Sales Mgr

Responsibilities:

Relationship Management
• Build strong customer relationships by consistently setting realistic expectations early in each sales campaign and meeting or exceeding those expectations through successful execution of Customer Engagement Model (CEL).
• Facilitate customer satisfaction through the proper deployment of the appropriate resources to successfully execute CEL.
• Participate in account transitions to ensure proper and consistent communication with customer and virtual customer support team.
• Attend and participate in customer team meetings, and communicate regularly with professional services staff to ensure customer satisfaction.
• Maintain successful business relationships with strategic partners.

Opportunity Management
• Identify, pursue and close sales opportunities through the successful execution of CEL.
• Position to win sales opportunities by executing and communicating effective selling strategies.
• Routinely discuss and communicate account strategy with other members of the virtual account team.
• Maintain an accurate and documented pipeline of opportunities (prospects and suspects) and provide appropriate communication of such to management.
• Continuously gather knowledge of competitors and how to effectively position solutions against them.
• Leverage and effectively communicate Solution Maps to broaden the footprint.

Territory Management (if applicable)
• Manage the details of all assigned accounts.
• Maintain an up-to-date recorded inventory of all of your named accounts, including opportunities, contacts and history.
• Strive to always grow each new sale into a strong account reference for company.
• Within each account in the territory, seek to expand and strengthen company’s presence by establishing proactive relationships with influential people, both within the customer and other third parties.
• Support (through direct and active participation) all company promotions and events in the territory, including (but not limited to) SAPPHIRE, Industry Solution Days, executive events and industry initiatives.
• Develop an extensive knowledge base of all assigned accounts, including their business profile, key players, application and technology footprint, buying process, compelling events, political environment and strategies.

Administrative Management
• Provide accurate and timely updates to all pipeline and forecast reports in MKIS on an ongoing basis.
• Comply with all company personnel, sales, proposal and contract policies.
• Comply in a timely manner with all and time sheet, travel and expense policies,
• Maintain appropriate levels of involvement in customer issues requiring resolution, including invoices for license fees, maintenance, consulting services and training.

Personal Development
• Develop an Individual Business Plan that will include your business and personal goals and objectives. Discuss, confirm and review on an ongoing basis with your manager.
• Continue to build and grow personal knowledge of industry trends and company product offerings, as well as your general business awareness.
• Review, establish and implement a personal training plan to facilitate your ongoing growth and professional development at company.
• Proactively seek to contribute to company’s growth objectives by providing mentoring to new AE’s.

Years of experience:  5 year(s) 
Minimum career level:  Manager 
Minimum education level:  Bachelors 

- Local Vietnamese
- Bachelor degree required, Advanced degree preferred.
- General familiarity with consultative selling training methodologies also preferred
- Prior experience in business application software sales required, preferably in ERP selling environment.
- Experience in lead sales role of team selling environment also
- Previous success in handling large accounts over lengthy sales campaigns in a fast-paced, consultative and competitive market strongly advised

Knowledge (Role and Function Specific):
• ERP Market
• e-Business
• Technology
• Sector Vertical Industry
• Senior Executive Motivations
• Large Account Strategy
• Team Selling Dynamics
• Executive Selling
• Consultative Selling
• Closing
• Account Management
• Virtual Team Alignment
• Positioning
• Orchestration
• Expectation Setting
• Negotiation

Skills:
• Communication
• R/3 Product Skills 

Attributes/Competencies:
• Goal Oriented
• Results Oriented
• Political Savvy
• Business Savvy
• Integrity
• Intelligence
• Trust
• Collaborative
• Sense of Urgency
• Proactive 
• Ownership
• Competitive
• Courage
• Leadership
• Work Ethic
• Focused
• Strategic Thinking
• Creative Thinking
• Problem Solving
• Relationship Building

* Interested parties are invited to forward detailed resume in English with Subject: "Job Title/Job Order - application - [your name]" to the above mentioned emails at your earliest convenience. Application will be treated in strict confidence

Competitive

Navigos Group is Vietnam’s leading and largest recruiting and integrated human resource solutions provider. We offer a complete portfolio of HR services, including:

Executive Search & Selection 
HR Advisory Services – HR Consulting, Temporary Staffing, and Research (Salary Survey) 
Training Services 
Online Recruitment – www.VietnamWorks.com 
Print Advertising for jobs and education 
Navigos Group was founded in 2002 with the mission to help businesses manage their most important strategic asset – PEOPLE. We emphasize quality, client service and integrity, and bring valuable, practical results to every assignment.

Navigos Group has over 230 employees and offices in Ho Chi Minh City and Hanoi.